You can call us during business hours Monday-Friday 8 AM-5 PM. If you have a question outside of business hours you can use the contact form on our website, shoot us an email at 281brackencollision@gmail.com or give us a call and leave a voicemail. We will get back to you once we get back to the office.

Yes! Please call and give us a heads up if you can so that we can record your contact information. We recommend Lil G Towing 210-687-6641.

You can get a free estimate by bringing your vehicle to Bracken Collision 281 in San Antonio any time during business hours. No appointment is necessary but if you’d like to call ahead at 830-980-1823 we can let you know if there is a wait time. We proudly service the local North San Antonio, Bulverde, Spring Branch and Canyon Lake area.

We work with all insurance companies including but not limited to; State Farm, Allstate, Progressive, Geico, Texas Farmers, USAA, Lemonade, Travelers, AAA, Nationwide, Texas Farm Bureau and Hartford. We are also a DRP with Geico’s Auto Repair Xpress program.

DRP means Direct Repair Program. At Bracken Collision 281 we work directly with Geico as a part of their Auto Repair Xpress program to maximize convenience for our customers using Geico auto insurance. After opening a claim through Geico, you will schedule an appointment to drop off your vehicle with us. If you need a rental car, an Enterprise associate can come pick you up from our location. Once your vehicle is in the shop it will be disassembled completely in the damaged area and we will write a full estimate for Geico to approve. We will handle all of the communication with your Geico adjuster and keep you updated with the repair process as well. When your car is ready to be picked up you can bring the rental car directly to us and we will notify Enterprise that it has been returned so they can come pick it up.

We have a close working relationship with Enterprise on Summit Church Road. An enterprise representative will come pick you up once you drop off your vehicle with us. You can set up the reservation for your rental car ahead of time or do so once you get to the Enterprise location.

We accept cash, debit cards, credit cards, apple pay and cashier’s checks. There is a 3% fee that is added to credit card transactions to offset bank fees. There is no fee for debit cards. We do not accept personal checks. We also now offer financing through sun bit.

We offer financing for your repairs through Sunbit. Sunbit offers monthly payment options with no extra fees. There is no hard credit check to apply. Ask us about this option when you stop by for an estimate and we can walk you through it.

First, you will come in for a free estimate during business hours. Our estimators will discuss the repairs needed, cost and how long it will take at this time. It will only take about 15 minutes to get your estimate written. You let us know when you will be able to drop your vehicle off and we will get you on our schedule for repairs. Once you drop off, we document the condition of your vehicle and note what repairs will be taking place. The disassembly process will begin and if we need to order parts the estimators will do so. While we wait for parts, any repairs that need to be completed will be done. If any parts need to be painted that will happen next. Some parts can be painted while they are on your vehicle. Next, your vehicle will move to re-assembly where our expert auto body techs will make sure everything is aligned correctly and looking like it did pre-accident. Before your car is ready to go home we will detail it and perform a quality check to make sure nothing was missed. Our estimators will contact you throughout the repair process to keep you updated. If you have any questions during the repair process we welcome you to give us a call.

You can see our reviews on google and on Carwise.com carwise.com. Carwise contains reviews directly from verified customers that we have worked with.

Bracken Collision 281 is a proud I-Car Gold Class Certified Repair facility. You can be confident that our associates are trained in the latest vehicle repair processes. We prioritize complete, safe and quality repairs in an age where the auto industry is rapidly evolving. Through I-Car we have completed classes and training in the latest technology and repair procedures. We are also ASE Certified(National Institute for Automotive Excellence), PPG Certified(Manufacture Paint and Coatings) and Chief Automotive Technologies certified.

We handle a wide range of collision and auto body repairs, from minor dent and bumper repair to panel replacement, frame work, and full vehicle restoration. Our goal is to return your vehicle to its pre-accident condition with safe, quality workmanship.

Yes. We provide professional paint matching and refinishing to help your vehicle look right again after a repair. Our team works to blend the finish as closely as possible with your existing paint for a clean, consistent result. We offer anywhere from full vehicle repaints to small touch ups.

Yes. Bracken Collision 281 offers advanced repair capabilities, including Tesla-certified repairs.

Repair time depends on the extent of the damage, parts availability, and any insurance approvals needed. After we inspect your vehicle, we can give you a clearer timeline and keep you updated as the work progresses.

If we uncover hidden damage after disassembly, we document it and review the findings with you and your insurance company as needed. This helps keep the repair process transparent and moving forward without unnecessary delays.